Pre-arrival questions
Parking, check-in times and amenities, any hour.
Casa Lumina Hotels9 languages, 24/7
“Guests get answers in their own language at any hour.”
OHOmar Haddad · Guest Experience Director
Read case studyHotels
A concierge that never sleeps.
Answers room, amenity and policy questions from your knowledge base and takes booking enquiries in the guest's language.
Caller · Do you have parking and late check-in?
AI · Yes, free parking on site, and our desk is open 24 hours.
- Answers from your own property facts
- Multilingual guests handled natively
- Enquiries passed to reservations
What your agent handles
Reservation enquiries
Dates, guests and room type captured for your team.
Guest languages
Guests are answered in their own language.
Results from teams like yours
2:31Never miss another customer call.
Talk to the AI yourself. It takes ten seconds.